CIO Crown 2019: Creating a Digital CIO charter to revamp product, revenue & customer experience

CIO Crown 2019: Creating a Digital CIO charter to revamp product, revenue & customer experience

Now in its 7th successful year, CIO CROWN is a definitive gateway for enterprise technology knowledge exchange.

Technology is no longer a spectator sport for business. In fact, it’s the very game plan that’ll help organizations lead the way in a digital era. For companies seeking to wring a measure of success from today’s digital paradigm, help simply does not come without a technology enabled business strategy.

This was the message that resonated at the recently concluded CIO CROWN 2019. Over 175 top IT decision makers, practitioners and specialists from across industry verticals congregated for the seventh edition of CIO CROWN. Now in its 7th successful year, CIO CROWN is a definitive gateway for enterprise technology knowledge exchange.

The CIO audience gleaned insights on this year’s theme— Digital CIO Charter: Product, Revenue and Customer Experience.  The conference was structured to foster discussion between IT practitioners and industry experts around the core themes of digital transformation and emerging technologies paving the way for digital dexterity.

The two-day conference format combined engaging industry sessions, insightful keynote sessions, expert presentations by specialists, structured discussions, and interactive panel discussions on topics relevant to the conference theme.

The topics covered ranged from strategies and skills required for efficient and effective project management, tips and tricks to for career progression, digital transformation, data and analytics, date centre management, technology integration, and technology enabled customer experience.

CIO CROWN gave the IT leaders an opportunity to share best practices on negotiating the uncertain road ahead. The conference featured a blend of interactive sessions including vertical focussed CIO power panels, thought leader talks, keynote sessions by industry practitioners where the speakers shared their experiences around making digital happen. They discussed the approaches, opportunities and risks associated with making digital transformation a reality within the enterprise.

An organization wide digital strategy has to permeate into the business model, culture, communication, and core business processes. To lead change and inspire action, organizations need to expand all dimensions of their core business processes and embed digital capabilities within them. This will enable them in leading a holistic digital transformation.

The expert talks on project management, career progression and digital thinking were of keen interest to the CIO audience.

Some of the featured speakers included Aruna Rao, Technology Advisor  and former Group CTO,  Kotak Bank, Shiju Rawther, EVP Technology, India Infoline Group, Nitin Agarwal , Group CIO & CDO, Edelweiss, Hitesh Sachdev, Head- Start-up Engagement, Innovation & Investments, ICICI Bank, Anil Shankar, Customer Care Associate & GM – Technology Infrastructure, Shoppers Stop, Dr. Nitin Paranjape, Productivity Guru, Kunal Pande, Partner, KPMG, Piyush Kumar Chowhan, CIO, Arvind Lifestyle Brands, Ranjit Satyanath, CIO, Infiniti Retail (Croma), Kiran Komatla, Sr. VP - IT, Burger King, Harnath Babu, CIO, KPMG, Sandeep Batra, CFO, Crompton Greaves Consumer Electricals, Kaleeswaran Arunachalam, CFO, Future Lifestyle Fashions,  Debasis Nandy, President and Group CFO, Thomas Cook India, Ritu Madbhavi , CIO, FCB ULKA, Sunil Mehta, Senior Vice President & Area Systems Director, Wunderman Thompson South Asia, Denis D'Souza, VP & Head - IT & Broadcast Ops, Reliance Broadcast Network, Subhamoy Chakraborti, Head IT, ABP, Ninad Raje, Director & CIO, HealthAssure, Girish Koppar, GM-IT,  Wockhardt Hospitals, Rajesh Batra, VP-IT, Kokilaben Dhirubai Ambani Hospital,  Suresh Nadar, Group CIO, Dr. Batra’s Group of Companies, Dr. Premraj Battalwar, Additional Medical Superintendent, Lilavati Hospital.

CIO CROWN 2019 concluded with a grand evening celebrating the accomplishments of CIOs who were felicitated in the IT genius and HHH award categories.

CIO Crown 2019 Partners

Platinum Partners:  Schneider Electric and Symphony Summit AI
Gold Partners: CheckPoint, HPE, NTT Netmagic, Tata Communications
Silver Partners: AdStringo, Cloud4C, Neosoft, Poly Brightstar