‘Combine digital and human touch to enhance business services’
Rajendra Deshpande, CIO, Teleperformance Digital Integrated Business Services, discusses building fruitful relationships with customers.
“Digitalisation is no longer a choice, but a necessity”
PVJ Prasad, Head – IT, Hafele India Pvt Ltd, discusses how his company is innovating to meet emerging business challenges.
Automation is the new mantra in business continuity
Sendil Kumar Venkatesan, VP – IT, Sriram Value Services Ltd, discusses what it took to put in place a sound disaster recovery system.
Protecting enterprise digital assets against growing threats & risks
Achal Kataria, VP & Global Head of Technology, EXL Service, discusses how enterprises can stay secure in the threat-filled digital space.
6 ways to win people to your way of thinking
Here are some tips from Dale Carnegie that will help you subtly shift the balance in your favour.
How to become an emotionally intelligent leader
5 crucial skills that will help you use your strengths to be highly effective in the workplace.
Guide to becoming an industry influencer
Here’s how to get people to pay attention to what you have to say.
The power of active listening
Practice effective listening to become a great leader.
5 questions leaders should ask their team
Rather than dominating the conversation, ask questions to draw out the best performance from your employees.