The digital revolution, with its mobility solutions and use of AI tools, is taking internal efficiencies and customer experience to new heights, explains Kiran Komatla, Vice President- IT, Burger King India Pvt Ltd.
Rajendra Deshpande, CIO, Teleperformance Digital Integrated Business Services, discusses building fruitful relationships with customers.
PVJ Prasad, Head – IT, Hafele India Pvt Ltd, discusses how his company is innovating to meet emerging business challenges.
Sendil Kumar Venkatesan, VP – IT, Sriram Value Services Ltd, discusses what it took to put in place a sound disaster recovery system.
Here are some tips from Dale Carnegie that will help you subtly shift the balance in your favour.
5 crucial skills that will help you use your strengths to be highly effective in the workplace.
Here’s how to get people to pay attention to what you have to say.
Practice effective listening to become a great leader.
Rather than dominating the conversation, ask questions to draw out the best performance from your employees.
